Privacy Policy

In our efforts to protect your personal data, Orange Lake Country Club, Inc. and/or its affiliates (“we”) use generally accepted standards for safeguards including administrative, technical and physical measures. Additional safeguards are in place for sensitive personal data. These safeguards are continually updated and maintained by qualified information security professionals.

One of the security techniques we use for online transactions is a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. More about SSL Technology.

When you enter a secure portion of (the “Website”) (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in your browser window.

Information We May Collect

We collect and use information we believe is necessary to administer our business and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes. This includes information you provide when registering for a web-based Holiday Inn Club member account (“Account”). Examples of information we may collect when you register for an Account are your Holiday Inn Club membership number; your date of birth; the last four digits of your Social Security Number or Tax Identification Number, your first and last name and your e-mail address(es).

You can also access our Website to request that we contact you. To process your request, we may collect your Holiday Inn Club membership number (for members of the Holiday Inn Club); your first and last name, your mailing address, your e-mail address(es) and your telephone number(s).

How We Use Your Personal Information

We take your personal privacy seriously. As such, we do not sell your personal data or provide it to persons or organizations who are conducting business on our behalf for their own marketing purposes. However, from time-to-time we may share limited information with trusted third-party service providers and contractors for certain purposes, such as conducting Holiday Inn Club member and guest satisfaction surveys; contacting you regarding your Holiday Inn Club membership; registering you as an Account holder; communicating special offers and featured items to you (except when prohibited); facilitating your Account transactions; and contacting you in response to your request. These third-party providers have agreed to maintain the confidentiality of your information.

We do not share your personal information for any other purposes, except when required to do so by law, to comply with a court-issued subpoena or judicial order, or when we believe doing so will protect our rights.

Links to Other Sites

Please note that our Website links to other websites and that the privacy policies of those websites may differ from ours. We advise you to check the privacy policies of other websites before disclosing any personal information. In any event, please note that these websites do not share your personal information with us.

Occasionally when linking to another website, you may still see our Website's logo or frame. This is to provide you with a seamless experience when visiting our Website. In these cases you are no longer on our Website and are now on a different Website whose information collection practices may differ from ours. The privacy policy of the website you are on will govern how information collected from you is used. You can always verify which website you are on by checking the location bar within your browser.


When you visit our Website, you will be assigned a permanent “cookie” (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our Website so we can enhance and customize your online experience.

You can choose to visit our Website without cookies, but without these identifying files you will not be able to take advantage of certain desirable features of our Website. These features include remembering your login (so you don't have to remember your login information) and providing a more personalized online experience. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set (each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences).

For additional information regarding Website privacy, please call our Member Services department at 1 (877) 606-CLUB (2582) or 1 (407) 905-1100.